Effective Date: 20-06-2025

At KOVILPATTI MURUKKU KADAI & KAARAASEVU KADAI, we take pride in offering authentic, fresh snacks made to order.

1. Order Cancellation

• Orders can be canceled within 1 hour of placing the order by contacting our support team.

• After processing has begun, cancellations are not permitted.

2. Refund Policy

We follow a strict NO REFUND policy.
Once an order is placed and confirmed, the amount is non-refundable under any circumstance, including:

• Delays caused by courier services

• Customer change of mind

• Address or contact information errors

3. Damaged or Wrong Products

In rare cases of damaged or incorrect products:

• Contact us at support@kvpkadai.com or +91 90425 29635 within 24 hours of delivery.

• Provide clear images of the packaging and product.

• After verification, we may provide a replacement at our discretion.

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For further assistance, feel free to reach out to our support team via:
📧 support@kvpkadai.com
📞 +91 90425 29635